Terms of Service

About Us

This website is operated by Bold Style. By accessing the site or purchasing from us, you agree to the terms below. These apply to all users, including browsers, customers, and content contributors.

We may update these Terms at any time. It’s your responsibility to review this page periodically. Continued use of the site means you accept any changes made.

Media Usage

We may share photos of completed items on our social media or website. If you’d prefer your order not be featured, please email info@boldstyle.co.za.

Production & Delivery

  • Production Time: 2–3 business days, though we often complete orders sooner.
  • Delivery Time: 1–3 business days via courier (excluding weekends and public holidays).
  • All items are made to order. We do not hold pre-made stock.
  • During peak times (e.g. holidays), production may take longer.

 

Order Accuracy & Customer Responsibility

To avoid delays or issues:

  • Double-check spelling on names and custom text
  • Ensure your delivery address is complete and accurate
  • Choose the correct size and item type

We are not responsible for errors caused by incorrect information provided during checkout.

Online Store Terms

By ordering from us, you confirm:

  • You are at least the age of majority in your area, or have permission from a guardian
  • You will not use our products for unlawful purposes
  • You will not transmit malware or harmful code

Violation of these terms may result in the refusal of service.

Product Information & Availability

We do our best to display colours and images accurately, but screen settings may vary.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Refuse sales to certain individuals or regions

All product details and pricing may change without notice.

Pricing & Service Changes

  • Prices may change at any time without notice
  • We may modify or discontinue products or services at any time
  • We are not liable for any resulting changes or discontinuation

 

Billing & Account Information

We may:

  • Limit or cancel orders at our discretion
  • Contact you if details need verification

 

You agree to:

  • Provide current, accurate billing and shipping information
  • Promptly update payment details as needed

 

Returns & Refunds

Returns and refunds are handled in line with our Refunds Policy, which can be viewed here https://www.boldstyle.co.za/refunds-policy/ 

 

Cancellations

Orders may only be cancelled within 24 hours, and only if production has not yet begun. Once an item has been customised or entered production, it cannot be cancelled or refunded.

A cancellation fee applies for any accepted cancellation.

User Feedback & Submissions

Any feedback, suggestions, or ideas sent to us may be used without obligation or compensation. You agree not to post or send unlawful, offensive, or misleading content.

We reserve the right to remove inappropriate comments.

Personal Information

Your personal data is handled in accordance with our Privacy Policy, available here https://www.boldstyle.co.za/privacy-policy/ 

Limitation of Liability

We provide our services “as is” and “as available.” We are not responsible for delays, errors, or losses arising from the use of our website or products.

Termination

We may suspend or terminate your access to our services at any time if you breach these Terms.

Contact

Questions about these Terms? Contact us at info@boldstyle.co.za.

 

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